General business conditions and privacy

1. General provisions
2. Conclusion of a purchase contract (order)
3. Seller’s rights and responsibilities
4. Purchaser’s rights and responsibilities
5. Delivery conditions
6. Cost of acquisition
7. Acquisition of ownership and the risk of incurring damage
8. Personal data and personal data protection
9. Termination of the Purchase Contract (order cancel)
10. Final provisions

1. General provisions

• These business conditions were adopted in accordance to the Civil Code, Consumer Protection Act and Electronic Commerce Act, as later amended.
• These business conditions govern the rights and duties of contractual parties arising from this purchase contract. The purchase contract is concluded between the Seller, cd-lp.eu, domicile: 851 05 Bratislava, Holicska 23, Business ID: 46008934. Hereafter referred to as the Seller and the Purchaser. The subject of contract is buying and selling products through the online shop of the Seller.
• Contracting parties agreed that the Purchaser by sending his/her order accepts that these business terms and conditions will refer to all Purchase Contracts concluded between contracting parties on the Seller‘s web site as well as to all contract relationships between the Seller and the Purchaser. According to this contract the Seller delivers the goods presented on the website to the Purchaser.
• These general conditions form an inseparable part of the Purchase Contract.
• The list of goods on the web shop operated by the Seller is the catalogue of commonly delivered goods and the Seller does not guarantee the immediate availability of all the presented commodities.

2. Conclusion of a purchase contract (order)

• Orders can be considered definite only after they were confirmed by the Supplier-Seller. To conduct business and conclude Purchase Contract by means of distance communication may do only legally competent persons. Underage persons may conclude Purchase Contracts only in terms of § 9 of the Civil Code. The legal representative of the underage person shall be responsible for all damages caused to the Seller by the act of underage persons in accordance with § 422 of the Civil Code. Purchase Contracts with higher value may be concluded only by legal representatives of underage persons. Price quotations - after they were confirmed by both parties - are mutually binding. Cancellation or modification of the definite order is possible only after the agreement with the Seller in a written form.
• The Purchase Contract is concluded with the binding acceptance of the proposal for concluding a Purchase Contract between the Seller and the Purchaser.
• After the acceptance of an order the Seller issues an order confirmation.
• The order confirmation contains the following data:
  • Availability and the date of delivery of the ordered items,
  • The name and the price of the ordered item as well as transport costs,
  • The address and the place of delivery, the name of the contact person,
  • Transport conditions and the method of transport.

3. Seller’s rights and responsibilities

• The Seller is obliged to:
  • provide the Purchaser with the agreed quantity and quality of ordered goods within the agreed deadline as well as to use a proper wrapping material to protect the goods during the transport,
  • ensure that delivered goods meet the valid legal regulations of the Slovak Republic,
  • hand over the tax document (together with the goods) to the Purchaser.
• The Seller has the right to receive the proper payment for delivered goods in time.

4. Purchaser’s rights and responsibilities

• The Purchaser is obliged to:
  • takeover the purchased or ordered goods,
  • to pay the agreed price within the deadline, including delivery costs,
  • keep the good reputation of the Purchaser,
  • confirm the goods takeover by signing the delivery note.
• The Purchaser has the right to receive the agreed quantity and quality of ordered goods. Goods should be delivered to a previously agreed address and within the agreed deadline.

5. Delivery conditions

• Goods are sold in accordance with listed samples and/or the Seller’s catalogue placed on the web shop of the Seller.
• If ordered goods are available in stock, the Seller will be obliged to fulfill the Purchaser’s order and deliver the ordered goods within 2-3 working days after the order confirmation or 2-3 working days from the day the goods were delivered by the supplier/producer to the Seller.
• The Seller delivers the goods to the Purchaser with the Slovak Post or other transfer company.
• The Purchaser is obliged to takeover the goods on the address indicated in the order confirmation. If there is a delay in delivery caused by the Seller, the Seller will be entitled to extend the term of delivery. The Seller should give a confirmation about this fact to the Purchaser. If purchased goods are not picked up within 14 days after they were available for pick-up, the Seller will be entitled to cancel the contract and to sell the goods to the third person. After the goods were sold to the third person, the Seller pays the advance payment back to the Purchaser.
• The Purchaser is obliged to check if the parcel was not damaged during the transport immediately after its delivery. If the wrapping is mechanically damaged, the Purchaser will be obliged to announce it to the forwarder and to check the condition of goods in his presence. If the goods are damaged the forwarder and the Purchaser will make a damage survey report. According to this protocol the Seller removes the fault, provides discount or in case of non-removable faults delivers a new product.
• In case of non delivery of ordered goods within 15 working days (for countries outside of European Union 30 days) after the confirmed delivery date, the Purchaser is entitled to cancel the order. If the Purchaser makes an advance payment, the Seller will have to pay it back (cashless money transfer) within 3 working days after the order cancellation was delivered.

6. Cost of acquisition

• The Purchaser is obligated to pay the agreed value of goods indicated in the order confirmation, including delivery costs (hereafter referred to as the „Cost of acquisition“). Types of payments: cash payment at the domicile of the Seller, cash on delivery at the place of delivery, cash on delivery through the Slovak Post or cashless transfer to the Seller's accountindicated in the order confirmation.
• The Seller reserves the right to change the cost of acquisition in case of changes in the laws and regulations, currency rates or manufacturers and suppliers price.
• The Purchaser is obligated to pay the agreed purchase price within the deadline indicated in the order confirmation, but at latest after the goods takeover.

7. Acquisition of ownership and the risk of incurring damage

• The Purchaser will get full ownership of goods after he/she paid the complete cost of acquisition.
• The risk of incurring damage passes to the Purchaser at the moment oftake-over of the goods.

8. Personal data and personal data protection

• The Seller respects the privacy rights of the Purchaser. In order to provide a top quality service the Seller should have some personal information about the Purchaser. Any personal data we may collect is treated fully confidential.
• If the Purchaser is a natural person (non-entrepreneur) it is necessary for him/her to provide the Seller with his/her personal data for identification purposes (name and surname, permanent address, including the postcode, address of delivery (if different), tel. numb. and e-mail address.
• If the Purchaser is a legal entity or a trader it is necessary for him/her to provide the Seller with his/her personal data for account identification purposes (business name, domicile of the business, including the postcode, company registration number, tax identification number, delivery address (if different), tel. number and e-mail address).
• The Purchaser agrees that his/her personal data will be processed and stored in terms of the Act No. 428/2002 Coll. Section 1, § 7 on Protection of Personal Data, as later amended. The Seller declares that all personal dataare confidential and will not be passed to third person. This consent is granted for an indefinite period.
• Data for purchases (needed for ensuring the delivery of goods, settlement of claims etc.) are stored in a safe database. The Seller declares that personal datawill not be passed to third person.
• Data processing may be cancelled inwritten form at any time. The approval becomes extinct in 1 month after the appeal was delivered to the Seller.
• By sending an e-mail to the Seller the Purchaser can report any changes to his/her personal data.
• By sending the order The Purchaser expresses his/her consent that the Seller may inform him/her about his activity. The Purchaser may terminate this service by sending an e-mail to the Seller where he/she requests him to stop this service.

9. Termination of the Purchase Contract (order cancel)

• The Seller is entitled to cancel the confirmed order if the ordered goods aren’t produced or supplied any more or the price was markedly changed by the supplier of goods. In case, that this situation will occur, the Seller immediately informs the Purchaser and pays back the amount agreed in the confirmed order.
• The Purchaser has a right to cancel the confirmed order without information about reason within 7 days after goods were collected in accordance with the Act No. 108/2000 Coll. Section 1, § 12 on Consumer Protection in Respect of Doorstep Selling and Distance Selling, as later amended.
• If the Purchaser wants to terminate the Purchase Contract he/she has to keep the following steps:
  • The Purchaser informs the Seller about his/her intention in e-mail or letter. The text of the e-mail or letter should contain the following facts: “I would like to unilaterally terminate the contract dated (day, month, year), No. (order number) and hereby I request a refund of my money transferred to your account No. (account number)”. Furthermore, the Purchaser gives his/her name, address and the date.
  • The Purchaser sends the goods back to the Seller at his/her own expense or to delivers it personally to the domicile of the Seller.
  • Returned goods should be sent back in an original package, unused, undamaged, complete (including the guarantee certificate, instructions for use and the original invoice). A COD shipment is refused by the Seller.
• After having fulfilled all the above mentioned conditions regarding the return of the goods, the Seller will transfer back the cost of acquisition to the Purchaser’s account within 15 days after receiving the returned goods. In case of not fulfilling some of the above mentioned conditions, the Seller will not be able to accept the rescission of the contract and the goods will be sent back to the Purchaser on his/her own expenses.
• By sending the order to the Seller he Purchaser confirms that the Seller properly fulfilled its information duty in accordance with the regulations of the Act on Consumer Protection (Distance Selling), Chapter § 10.
• The Seller gives a guarantee on sold goods in accordance with the valid legal regulations of the Slovak Republic. The warranty period is 24 month after the date of delivery of goods to the Purchaser (for a new stuff) and 12 month for a used stuff. The Seller is obliged to judge the complaint within 30 days after it was delivered in a written form. The warranty does not cover products damaged mechanically or by misuse.

10. Final provisions

• The Seller reserves the right to changes the general business conditions herein. Any changes or supplements to this contract must be made in writing on the e-shop website of the Seller.
• Contracting parties agreed that the communication between the parties will be via e-mail.
• Matters not covered directly by these Business Conditions are governed by general provisions of the Civil Code, Act No. 22/2004 Coll. On Electronic Commerce, Act No. 250/2007 Coll. on Consumer Protection and the Act No. 108/2000 Coll. on Consumer Protection (distance selling) as later amended.
• These general business conditions shall enter into effect with the conclusion of a Purchase Contract between the Seller and the Purchaser.
• By sending the order the Purchaser confirms that he/she has read these business conditions and fully agrees with them.